Bee444 Frequently Asked Questions — All your questions answered here

This issue is usually caused by one of two things — an outdated app version or accumulated cache on your phone. In most cases, the fix is straightforward.

If the app says "Update Required":

• Android users can download the latest APK from the bee444 website and install it over the existing version — no need to uninstall first.
• IOS users can open the App Store, search for bee444, and tap the "Update" button.

If the app crashes or fails to load:

• Restart your phone and try again.
• Go to Settings → Apps → bee444 → Storage → Clear Cache.
• Check your internet connection — if mobile data isn't working, try switching to WiFi.
• If the issue persists, uninstall the app and reinstall it fresh.

If none of the above works, contact support with your phone model and Android version — help is available 24 hours a day.

Bee444 offers two ways to temporarily or long-term deactivate your account. This is part of responsible gaming and is completely free.

Cool-off Break (24 hours to 30 days):

• Log in and go to Settings → Responsible Gaming → Cool-off.
• Choose a duration (1 day, 3 days, 7 days, or 30 days).
• Confirm with OTP and it takes effect immediately — you will not be able to log in during this period.

Self-Exclusion (6 months to permanent):

• Go to Settings → Responsible Gaming → Self-Exclusion and choose your preferred duration.
• For a permanent closure, you'll need to submit a request to Support and complete identity verification.

During any break period, bee444 will not send you any promotional messages. Your balance remains secure and can be withdrawn once the period ends.

There are generally three reasons why a bee444 account gets locked — and each one has a different solution.

Reason 1 — Multiple incorrect password attempts: After five incorrect password attempts, your account will be temporarily locked for 15 minutes. Wait 15 minutes and try again, or log in immediately using the "OTP" method.

Reason 2 — Suspected unusual activity: If bee444 detects multiple login attempts from a new device or an unrecognized location, it applies a security lock. In that case:

• An SMS will be sent to your registered mobile number — enter the code to unlock your account.
• If you don't receive the SMS, please contact support.

Reason 3 — KYC expiry or terms violation: If your account has been locked due to a violation of bee444's terms and conditions, you will need to contact support with full details. Email us at: support@bee444.click — You will be contacted within 24 hours.

Odds are a number that tells you how much you will win if your bet is successful. bee444 by default Decimal Format which is the easiest to understand.

How Decimal Odds work:

• If the odds 2.50 and you place a ৳1,000 bet — if you win, you'll receive ৳1,000 × 2.50 = ৳2,500 (Profit ৳1,500).
• If the odds 1.80 and you place a ৳500 bet — if you win, ৳500 × 1.80 = ৳900 (Profit: ৳400).

Simple rules: The higher the odds, the lower the chance of winning — but the bigger the reward. Odds between 1.01 and 1.30 indicate a "favourite", meaning that team is more likely to win.

On bee444, you can view odds in Fractional or American format in addition to Decimal — just go to Settings and choose your preferred format. Before you place a bet, bee444 automatically displays your potential payout, so you don't need to do the math yourself.

KYC stands for "Know Your Customer" — it is a mandatory requirement under international betting licences. bee444 verifies every user's identity to prevent fraudulent accounts and protect against financial fraud. KYC must be completed before your first withdrawal.

Required documents (any one of the following is sufficient):

• National ID card (NID) — clear photos of both front and back.
• Passport — a photo of the information page.
• Driving license (accepted in certain cases).

How to submit your KYC:

• Log in and go to "My Account" → "Verification" or "KYC".
• Select the document type, then upload a photo — make sure the image is clear and the full document is visible.
• Submit — Verification is usually completed within 24 hours.

Once KYC is complete, you won't need to do it again. Your information is fully encrypted and never shared with third parties.

On bee444, you can bet on cricket, football, tennis, badminton, kabaddi, basketball, and virtual sports. The process works much the same way for every sport.

Step-by-step football betting:

• Step 1: Log in and select "Sports Betting" from the menu.
• Step 2: From the sports list on the left, select "Football". You will find hundreds of leagues including the Premier League, La Liga, and the Champions League.
• Step 3: Click on your preferred match — you'll see a range of betting options including match result, goalscorer, half-time result, and more.
• Step 4: Click on your preferred odds and they will be added to your "Betslip".
• Step 5: Enter the amount in the betslip and click "Confirm Bet" or "Place Bet".

To bet on multiple matches at once, use the "Accumulator" or "Parlay" option — each win rolls over into the next bet, significantly boosting your total potential payout. You can also bet on live matches in real time, with odds updating every moment.